Contact WatchID
One address reaches the whole team. We reply within two business days, in English or in French. For account questions, please write from the email linked to your WatchID account.
christophe@horoview.comSupport
Questions about a scan, a WatchID Pro subscription, restoring a purchase or deleting your account.
christophe@horoview.comRead the support page first →API and business
Integrate watch recognition into a marketplace, insurance workflow or auction catalogue.
christophe@horoview.comSee the API overview →Press and partnerships
Interviews, screenshots, data about the watch market or co-marketing with Horoview.
christophe@horoview.comPostal address
HOROVIEW SAS11 bis rue Arsène Houssaye
75008 Paris, France
SIREN 909 354 110
Privacy requests (access, deletion, objection) can be sent to the same address or email. See the Privacy Policy and the account deletion guide.
Français : écrivez-nous à la même adresse, nous répondons en français sous deux jours ouvrés.
Before you write
How quickly does WatchID reply?
Within two business days, usually faster. Support, API and press requests all reach the same inbox, so one email is enough. Include the email address of your WatchID account for anything related to scans or subscriptions.
Can I write in French?
Yes. The team is based in Paris and answers in French or English, whichever you use. Legal documents are available in both languages at /privacy and /fr/privacy.
Where do I send a privacy or data request?
Email the support address with the subject line Privacy request, or write to the postal address below. We verify that the request comes from the account holder and respond within the legal time frame. Account deletion can be done instantly inside the app.