Have questions or need support? Email us directly at christophe@horoview.com

Delete your WatchID account

You can delete your account and all associated data at any time, directly in the app. Deletion is permanent.

In the app

  1. Open WatchID and sign in.
  2. Go to the Me tab.
  3. Under Account, tap Delete Account.
  4. Confirm. You are signed out and the account is deleted immediately.

What is deleted

  • Your account and sign-in identity (email or Sign in with Apple).
  • Your profile, display name, and favorite brands.
  • Your scan history, identification results, and every uploaded watch image.
  • Your free-scan usage record, reports, and blocks.

Crash reports and aggregated diagnostics that do not identify you may be retained for a limited period, as described in the Privacy Policy. Apple keeps its own purchase records.

Your Apple subscription

Deleting the app or your WatchID account does not cancel a WatchID Pro subscription. Cancel it first in Settings › Apple ID › Subscriptions on your iPhone, or at apps.apple.com/account/subscriptions.

Cannot access the app?

Email christophe@horoview.com from the address linked to your account with the subject “WatchID account deletion”. We verify the request and confirm the deletion within 30 days.

Français : vous pouvez supprimer votre compte dans l’app (Moi › Compte › Supprimer le compte) ou en écrivant à christophe@horoview.com. La suppression du compte n’annule pas un abonnement Apple.