Delete your WatchID account
You can delete your account and all associated data at any time, directly in the app. Deletion is permanent.
In the app
- Open WatchID and sign in.
- Go to the Me tab.
- Under Account, tap Delete Account.
- Confirm. You are signed out and the account is deleted immediately.
What is deleted
- Your account and sign-in identity (email or Sign in with Apple).
- Your profile, display name, and favorite brands.
- Your scan history, identification results, and every uploaded watch image.
- Your free-scan usage record, reports, and blocks.
Crash reports and aggregated diagnostics that do not identify you may be retained for a limited period, as described in the Privacy Policy. Apple keeps its own purchase records.
Your Apple subscription
Deleting the app or your WatchID account does not cancel a WatchID Pro subscription. Cancel it first in Settings › Apple ID › Subscriptions on your iPhone, or at apps.apple.com/account/subscriptions.
Before you delete
Deletion is immediate and cannot be undone, so take a moment to save anything you want to keep. Screenshot or note the references in your scan history if you plan to look them up later, and make sure any watch you shared as a public scan no longer needs to stay visible. If you only want a fresh start, signing out and back in keeps your history, and you can turn Public Scans off in Me › Scan Settings without deleting the account.
Cannot access the app?
Email christophe@horoview.com from the address linked to your account with the subject “WatchID account deletion”. We verify the request and confirm the deletion within 30 days.
Français : vous pouvez supprimer votre compte dans l’app (Moi › Compte › Supprimer le compte) ou en écrivant à christophe@horoview.com. La suppression du compte n’annule pas un abonnement Apple.